Salesmsg

A two-way business texting platform that lets teams send and receive SMS and MMS with customers and leads. Rather than blasting one-way marketing texts, it's built for conversations — shared inboxes, saved templates, broadcasts and strong CRM integration so texts tie to your contact records. It's popular with sales, marketing and support teams wanting to reach people on a channel they actually read, and connects to CRMs like HubSpot plus workflow and webhook automation to trigger messages from events. In short, it turns business texting into a managed, team-friendly channel alongside your CRM — not a standalone bulk-SMS blaster.

Two in particular. First, 10DLC registration: before your first message goes out, US carriers require you to register your brand and campaign, adding a brand fee of ~$4.50 plus a monthly campaign fee commonly $1.50–$10. Second, carrier surcharges: on top of your plan, every text carries a small per-message pass-through of a fraction of a cent. Together these mean the advertised price isn't your true cost — one estimate puts a 3-user team on the 1,000-message plan at ~$75/mo once seats and 10DLC fees are included. None of this is unusual (the fees come from carriers), but factor them in rather than budgeting from the sticker price.

Reviewers generally rate it highly, praising the user-friendly interface, saved templates, seamless CRM integration and responsive support, with workflow/webhook automation singled out for messaging leads quickly after a trigger. On the downside, users report difficulties with analytics, issues with the Slack integration and occasional slow performance, and some find contact search and group creation clunky for large broadcast lists. Its bulk SMS is rated a notch below specialist mass-texting tools. A minority of feedback is more negative, so while scores on major review sites are strong, test the broadcast and analytics workflows that matter most to you during a trial.

It can send broadcasts, but bulk messaging isn't its strongest area. Salesmsg is designed primarily for two-way, conversational texting tied to your CRM, and reviewers note its bulk SMS scores lower than dedicated mass-texting platforms, with contact search and large group creation described as clunky. If your main goal is high-volume, one-to-many marketing blasts, a specialist bulk-SMS tool may handle large lists and campaign analytics more smoothly. If you want conversational texting with automation and CRM context — where broadcasts are an occasional complement rather than the core use — Salesmsg fits well. Match the tool to whether you mostly need two-way conversations or large outbound campaigns.

Sales, marketing and support teams that want conversational, two-way business texting closely tied to their CRM and automation workflows. It suits teams using a CRM like HubSpot that want to text leads and customers from shared inboxes, use templates and trigger messages from events, and that value ease of use and responsive support. It's a weaker fit for organizations whose primary need is very high-volume bulk SMS, teams that depend heavily on deep analytics, or buyers wanting a fully fixed all-in price without carrier and 10DLC extras. Match Salesmsg to CRM-driven teams that treat texting as a conversational, automated channel — and budget for the add-on fees.