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Shopify Brands Email & SMS

Omnisend

Affiliate Program

Best for: E-commerce Automation

Last updated: July 27, 2026

Omnisend does one thing better than almost anyone: it gives new stores a free plan that actually works. Not a crippled demo — the same automations, segmentation and A/B testing the paid tiers get, plus 24/7 support. A Shopify store can run abandoned-cart recovery and earn real money before spending a cent. But read the SMS section carefully. Since 4 May 2026, new Standard subscribers can't buy SMS at all — it's Pro-only now, and that changes the maths for anyone who came here for "email and SMS."

Pros

  • Free plan is a working system, not a demo — full automations included
  • 24/7 live chat and email support on every plan, free included
  • Pre-built e-commerce flows: cart recovery, welcome, browse abandonment
  • Standard from $16/mo — well under Klaviyo at the same list size
  • Pro adds unlimited sends, AI content and product recommendations

Cons

  • Since May 2026, new Standard subscribers cannot buy SMS at all
  • You're billed for non-subscribers too, like abandoned-cart visitors
  • Price climbs automatically with list size, however little you send
  • Standard caps sends at 12× your contact count
  • Product recommendation blocks on Standard are a paid add-on

Key features

Pre-built e-commerce automations
Abandoned cart & browse abandonment flows
Email, SMS & web push in one platform
Unlimited segmentation & A/B testing (all plans)
Popups, signup forms & landing pages
Deep Shopify, WooCommerce & BigCommerce sync
Dynamic Content AI & Product Recommender (Pro)
Advanced cross-channel reporting (Pro)
Google Customer Match & Facebook Audiences
24/7 support on all plans

Pricing

STARTS AT

Free–$59/mo

Monthly billing Annual discount
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Frequently asked questions

Unusually, yes. Capped at 250 contacts and 500 emails/month — but you get the same automations, segmentation, A/B testing and forms as paid tiers, plus 24/7 support. A new store can run cart recovery and earn real revenue before paying. The catch is Omnisend branding on forms and landing pages.
Not any more. Since 4 May 2026, new Standard subscribers cannot buy SMS credits at all — SMS is Pro-only. Existing Standard customers with active SMS subscriptions keep legacy access. If SMS is part of your plan, you're really looking at Pro from $59/mo, not Standard from $16.
Pricing tracks contacts, not sends, and rises automatically. Standard: ~$16 at 500 contacts, ~$65 at 5,000, ~$132 at 10,000. Pro: ~$59 at 2,500, ~$90 at 5,000, ~$150 at 10,000. Above 150,000, it's negotiated.
More than you'd think — non-subscribers count too, including people captured by abandoned-cart tracking and customers who bought without subscribing. Your bill can be driven by contacts who never joined your list, so list hygiene directly lowers your invoice.
Omnisend is cheaper at the same list size, easier to learn, and its free tier genuinely works. Klaviyo goes deeper on segmentation and predictive analytics. If you're early or your team is small, Omnisend gets you running faster for less. If your marketing is data-led and staffed, Klaviyo's ceiling is higher.
12× your contact count per cycle — so 3,000 contacts gets 36,000 emails a month. Generous for a weekly campaign plus triggered flows. Pro removes the cap, which only pays off if you genuinely send at high frequency.

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